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Telephone Adjuster (Surrey, BC)

Agile Underwriting Solutions Inc. has an exciting opportunity for a Telephone Adjuster in a hybrid position at our Surrey BC office. Agile is an industry-leading, modern MGA delivering innovative and specialized insurance solutions coast-to-coast .  Don’t miss this chance to be part of a dynamic team that is growing rapidly! This is a great opportunity if you are looking to grow your knowledge and advance in your career. At Agile Underwriting Solutions, you will enjoy working in a vibrant, collaborative and supportive team environment. 

As a Telephone Adjuster, you’ll put your problem-solving skills to work by investigating and settling property claims while taking care of our clients throughout the process. 

Expected Compensation: The expected hiring range for this role is $47,200 to $59,000 based on a 35 hour work week. Actual offered salary will depend on the successful candidate’s qualifications and experience, as well as market conditions for the role, and internal equity. 


Interested in learning more?  

What We Offer:

  • Competitive salary
  • Comprehensive flexible medical and dental benefits
  • Diverse mix of staff and demonstrated work/life balance
  • Career growth opportunities and continuing education program
  • Flexible paid Values Days to celebrate days important to you

The Opportunity:

  • Investigate insurance claims with insureds, third parties and other related parties to obtain facts and information 
  • Research facts, policy coverages, appraiser reports and applying a common sense approach to making decisions based on coverage, reserves and settlements 
  • Ensure best practices are being followed for advancing claim life cycles while providing exceptional customer service to policy holders and broker partners

Here’s what you bring:

  • Ability to think clearly and communicate effectively in a high-pressure environment   
  • You’re a master organizer, with the ability to manage multiple priorities 
  • Strong knowledge of personal and commercial property insurance policies  
  • 1-2 years of property adjusting experience 
  • Insurance Broker Level 1 license 

Want to get to know each other better? Send your resume our way.  

You belong here 

We strive to be much more than a great place to work. Here, you join a collective of incredibly vibrant, purpose driven, and open-minded people. Every day, Agile proves that building a great business means taking care of communities, clients, and each other with equal commitment. You will be supported and respected for who you are and for the voice you add to the conversation.

At Agile, you will feel the power of community. Agile Underwriting Solutions is an inclusive organization that values diversity in its workforce. We listen, champion equity and diversity, and create safe welcoming spaces where everyone has a voice and is free to be themselves. Agile Underwriting Solutions encourages applications from all qualified individuals and will accommodate applicants’ disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.

If you require a disability-related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at jobs@agileuw.ca