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Claims Examiner (Surrey, BC/Remote)

Agile Underwriting Solutions Inc. has an exciting opportunity for a Claims Examiner in a hybrid position at our Surrey BC office or remote if based outside BC.  Agile is an industry-leading, modern MGA delivering innovative and specialized insurance solutions coast-to-coast .  Don’t miss this chance to be part of a dynamic team that is growing rapidly!

This is an exciting role for an individual with strong technical experience, superior customer service and a proven track record of directing independent adjusters and legal counsel on the investigation, negotiation and settlement of multi-line Property and Casualty claims. At Agile Underwriting Solutions, you will enjoy working in a vibrant, collaborative and supportive team environment. 

Expected Compensation: The expected hiring range for this role is $57,600 to $72,000 based on a 35 hour work week. Actual offered salary will depend on the successful candidate’s qualifications and experience, as well as market conditions for the role, and internal equity. 

Interested in learning more?  

What We Offer:

  • Competitive salary
  • Comprehensive flexible medical and dental benefits
  • Diverse mix of staff and demonstrated work/life balance
  • Career growth opportunities and continuing education program
  • Flexible paid Values Days to celebrate days important to you

The Opportunity:

Do you have a strong technical background, are detail-oriented and enjoy providing excellent customer service? Do you love to work in a fast-paced environment that are results driven?

In this role you’ll: 

  • Provide direction to independent adjusters and legal counsel on the investigation, negotiation and settlement of multi-line Property and Casualty claims
  • Review facts, policy coverages, expert reports to make decisions on coverage, value of claim and settlement
  • Responsible for data accuracy, reserve management and issuance of payments to insureds, insurance professionals, vendors and other related parties to a claim
  • Responsible for providing exemplary customer service and keeping all related parties informed of the claims process and status
  • Ad-hoc additional tasks as needed

Here’s what you bring:

  • 5+ years of multi-line adjusting/examining experience on property and casualty claims
  • Insurance Broker Level 2 license and/or CIP designation
  • Experience working with Independent Adjusters and Legal Counsel, with focus on providing clear direction on file handling and indemnity/expense cost management
  • Solid understanding of both Personal Lines and Commercial Lines policies
  • Ability to work in a high-pressure environment, and a strong team contributor
  • Excellent time management skills and the ability to multi-task
  • Solid communicator, both written and verbal, with the ability to provide clear and concise direction to both internal and external file handlers
  • Demonstrated ability to maintain confidentiality and to exercise discretion are important qualities
  • Strong work ethic without sacrificing your ability to have fun on the job   

Want to get to know each other better? Send your resume our way.  

You belong here 

We strive to be much more than a great place to work. Here, you join a collective of incredibly vibrant, purpose driven, and open-minded people. Every day, Agile proves that building a great business means taking care of communities, clients, and each other with equal commitment. You will be supported and respected for who you are and for the voice you add to the conversation.

At Agile, you will feel the power of community. Agile Underwriting Solutions is an inclusive organization that values diversity in its workforce. We listen, champion equity and diversity, and create safe welcoming spaces where everyone has a voice and is free to be themselves. Agile Underwriting Solutions encourages applications from all qualified individuals and will accommodate applicants’ disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.

If you require a disability-related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at jobs@agileuw.ca